2024
Emergency Services
UX Design, Visual Design
In my first hackathon experience at DubsTech Protothon 2024, I collaborated in a team of 5 in 28-hour sprint involved researching, ideating, and creating an application to optimize the dispatching process for the Seattle Fire Department. The app streamlined incident management, integrated AI for dispatch efficiency, and enabled data-driven insights for better resource planning and decision-making.
The hackathon was a 28-hour sprint, which meant our team had to quickly move from research and ideation to prototyping and development.
The Seattle Fire Department was inundated with responses, making it challenging for dispatchers to effectively prioritize their tasks.
We divided tasks based on each team member's strengths, and used time-blocking techniques to ensure that we stayed on schedule.
We designed a dashboard with real-time mapping and color-coded priorities, helping dispatchers quickly identify urgent tasks and reduce response times.
Dashboard interface used clear visual cues and notifications to streamline information flow.
Provides critical information to help dispatchers manage emergencies efficiently, improving response times.
Documenting key details, response actions, resource utilization, and outcomes of specific incidents.
Allows dispatchers to gain insights into historical incident data, such as seasonal variations in call volume, and emerging hotspot areas.
Used to create a comprehensive record of individual incidents, including what happened, how it was addressed, and the outcomes.
As the Visual Designer, I worked on the design system with my team, but consistency could have improved with more regular checks.
We spent a brief time assessing the team's strengths at the start. Spending more time assessing would have increased efficiency within team.
There were several moments where our focus drifted away from the user's journey, leading us to spend time on features dealing with less important tasks.
PalettePass™ - App Design
A tailored event registration platform designed to provide a more accessible and comfortable experience for individuals on the autism spectrum.
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